Legal
Privacy Policy
Version 2.0 · Effective October 14, 2026
Want your account and data deleted? See how to delete your Narra account.
Version 2.0. This policy takes effect on the date this version is published in Narra and replaces the policy dated October 11, 2026.
1. Who we are
1.1 Narra is operated by INKBOUND STUDIOS LIMITED (“Inkbound Studios”, “we”, “us” or “our”), which is based in Nigeria at Umaru Musa Yar’Adua Road, Lugbe 900108, Federal Capital Territory, Nigeria. Inkbound Studios is the controller responsible for the personal data described in this policy.
1.2 You can contact us about privacy, including to exercise your rights, at support@narraread.com.
1.3 This policy explains what personal data we collect when you use the Narra website, web app and apps (together, “Narra”), why we use it, who we share it with, how long we keep it, and the rights you have. Words such as “Coins”, “Ores” and “your content” have the meanings given in our Terms of Service.
2. Key points
- Stories on Narra are written by automated writing systems. To write them, we send your story preferences, choices and notes to third-party writing services that help us write and check stories. We never send them your password or payment details.
- Your notes are private, but notes, choices and proposals can shape stories other readers see. Please don’t put personal information in them.
- We don’t sell your personal data, we don’t share it for targeted advertising, and we don’t use advertising cookies.
- You can ask to see, correct or delete your data by emailing support@narraread.com.
3. What we collect
| Category | What it includes | Where it comes from |
|---|---|---|
| Account details | Email address, display name, password (stored only in scrambled, hashed form), and a record of when you accepted our terms and confirmed your age. If you use Google sign-in, your name and email address from your Google account. | You; Google, if you choose Google sign-in |
| Reading activity | Stories you open, chapters you read and where you stopped, your library, favourites, bookmarks and ratings | Your use of Narra |
| Preferences | Genres, pacing, romance level, content exclusions and other reading preferences you choose, and what we infer from them about stories you might like | You; our analysis of your preferences and activity |
| Things you write | Notes, choices and proposals on story paths, comments, emoji reactions and your profile | You |
| Balances and purchases | Your Coins and Ores and how they change, including coupon codes you redeem. If you buy Coins, confirmation of the purchase from Apple or Google (such as a transaction reference, the item bought and the date) so we can credit your Coins. We don’t receive your card or bank details. | Your use of Narra; Apple or Google |
| Security and device data | Sign-in sessions (when each started and was last active, and the type of device and browser, such as “Mac” and “Chrome”), and a scrambled form of your IP address and browser type | Your device and browser |
| Usage information | How Narra is used, such as screens and features opened and reading time. Our usage records are built to leave out story text, notes, emails and passwords. | Your use of Narra |
| Messages | What you send us, for example to support, and reports you make | You |
3.1 A scrambled IP address can still relate to you, so we treat it as personal data.
3.2 We don’t ask for sensitive personal data, such as information about your health, religion or sex life. Please don’t include it in notes, proposals or comments.
4. What stays on your device
4.1 Settings such as theme, text size and other reading-display and accessibility options are saved in your browser on your device, not on our servers. Clearing your browser data resets them.
4.2 The Narra apps also save chapters and images you open, so pages load quickly and can be read offline, and the name and ID of the last reader who signed in on that device. This information stays on your device.
5. How we use your data and our legal bases
The laws that may apply to you, including the Nigeria Data Protection Act 2023 and the EU and UK General Data Protection Regulations, require us to have a legal basis for each use of personal data. These are the uses and bases we rely on:
| Purpose | Data used | Legal basis |
|---|---|---|
| Creating and running your account, signing you in, and syncing your place and library across devices | Account details; reading activity; security and device data | Performance of our contract with you |
| Writing, continuing and personalising stories for you, including sending story requests to third-party writing services | Preferences; reading activity; things you write | Performance of our contract with you |
| Using choices, notes and proposals from many readers to shape shared stories | Things you write | Our legitimate interest in running shared stories that many readers take part in |
| Recommending stories | Preferences; reading activity | Performance of our contract with you |
| Showing your comments, reactions and profile to other readers | Things you write; display name | Performance of our contract with you |
| Managing Coins, Ores, purchases and unlocked chapters | Balances and purchases | Performance of our contract with you; legal obligation (accounting and tax records) |
| Checking comments, handling reports, preventing fraud and abuse, and keeping accounts secure | All categories, as needed | Our legitimate interest in keeping Narra and its readers safe; legal obligation where the law requires us to act |
| Sending account emails, such as verifying your address and resetting your password | Account details | Performance of our contract with you |
| Answering you when you contact us | Messages; account details | Performance of our contract with you, or our legitimate interest in responding to enquiries |
| Understanding, in aggregate, how Narra is used so we can fix problems and improve stories and recommendations | Usage information; reading activity; preferences; things you write | Our legitimate interest in improving Narra |
| Complying with the law, responding to lawful requests, and establishing or defending legal claims | Any category, as needed | Legal obligation; our legitimate interest in protecting our rights |
5.1 Where we rely on legitimate interests, we have considered your rights and expectations and concluded they are not overridden. You can object (see section 11).
5.2 If we ask for your consent for a particular use, we will rely on that consent, explain how to withdraw it, and stop that use if you withdraw.
5.3 Profiling and automated checks. We use your preferences and reading activity to personalise stories and recommendations, and we use automated tools to check comments before they appear. If a decision based solely on automated processing has a legal or similarly significant effect on you, you can ask for a person to review it, give your point of view and contest the decision by emailing support@narraread.com.
6. Automated writing and your data
6.1 Stories on Narra are written by automated writing systems that we operate with third-party writing services. When a story is written, continued or checked for you, we send those services the information the story needs, such as your story preferences, your choices and your notes and proposals. We never send them your password or payment details.
6.2 These writing services process this information to provide their services to us under their contracts with us. Their handling of the information, including any period for which they keep it, is also governed by their own terms.
6.3 Notes, choices and proposals can shape stories that other readers see. Please don’t include your name, contact details or other personal information about yourself or anyone else in them.
7. Who we share data with
7.1 Service providers. We share personal data with service providers that act on our behalf and on our instructions under contracts that require them to protect it, including:
- hosting and database providers (Narra runs on Microsoft Azure);
- an email delivery provider, for account emails; and
- third-party writing services that help write and check stories, as described in section 6.
7.2 Apple and Google as app stores. If you buy Coins, Apple or Google processes the payment as the app store and shares purchase confirmation with us. Their handling of your payment is governed by their own privacy policies.
7.3 Google as a sign-in provider. If you choose Google sign-in, Google confirms your identity and shares your name and email address with us. Google handles your Google account data under its own privacy policy, not ours.
7.4 Other readers. Comments, reactions and your profile are visible to other readers.
7.5 Legal and safety reasons. We may share personal data where the law requires it, with authorities in response to lawful requests, or where necessary to protect the safety of any person or to establish or defend our legal rights.
7.6 Business transfers. If Narra is sold or merged into another business, personal data may transfer to the new owner, who will continue to protect it as this policy describes. We will tell you before that happens.
7.7 We don’t sell your personal data and we don’t share it for targeted advertising.
8. International transfers
8.1 Narra is operated from Nigeria and is used around the world. Your personal data may be stored and processed in countries other than the one where you live, including by the service providers described in section 7.
8.2 When we transfer personal data, we do so only where the law that applies to the data allows it. For transfers out of Nigeria, we rely on a basis permitted by sections 41 to 43 of the Nigeria Data Protection Act 2023. For personal data protected by EU or UK law, we rely on an adequacy decision or on appropriate safeguards, such as standard contractual clauses.
8.3 You can ask us for more information about the safeguards we use by emailing support@narraread.com.
9. How long we keep data
| Data | How long we keep it |
|---|---|
| Account details, reading activity, preferences and things you write | While your account is open. If you ask us to delete your account, we delete or anonymise this data within 30 days, except as set out below. |
| Comments | Removed with your account. Parts of your notes, choices or proposals already built into stories other readers are reading may remain in a form that no longer identifies you. |
| Coin, Ore and purchase records | For as long as accounting and tax law requires us to keep transaction records, and otherwise only as long as needed to resolve disputes |
| Security and abuse-prevention records | Only as long as needed to keep Narra secure and prevent abuse, including during any open investigation |
| Sign-in sessions | Until they expire or you sign out. You can sign out any device in Settings → Privacy & data. |
| Password-reset and verification links | They expire shortly after they are sent |
| Messages to support | As long as needed to deal with your request and any follow-up |
| Backups | Cleared on a rolling basis, so deleted data is removed from backups over time |
9.1 We may keep data for longer where the law requires it or to establish or defend a legal claim.
10. Security
10.1 We protect personal data with measures such as encrypted connections, hashed passwords, secure sign-in cookies and limits on sign-in attempts.
10.2 No online service is perfectly secure. If a personal data breach affects you, we will tell you and the relevant authorities as the law requires.
11. Your rights
11.1 Depending on where you live, the law gives you rights over your personal data. These include the rights to:
- ask whether we process your data and get a copy of it;
- correct data that is inaccurate, out of date or incomplete;
- ask us to delete your data;
- restrict how we use your data in certain circumstances;
- object to our use of your data, including where we rely on legitimate interests;
- receive your data in a structured, commonly used and machine-readable format and have it sent to another organisation, where the law gives you that right;
- withdraw consent at any time, where we rely on consent; and
- not be subject to a decision based solely on automated processing that has a legal or similarly significant effect on you, and to ask for human review of such a decision.
11.2 To exercise any of these rights, including to delete your account, email support@narraread.com from the email address on your account. We may need to confirm it’s you. We will respond within 30 days, or sooner if the law where you live requires.
11.3 You can also complain to a data protection authority. In Nigeria, that is the Nigeria Data Protection Commission. In the EU, it is the data protection authority in your country. In the UK, it is the Information Commissioner’s Office. We’d appreciate the chance to resolve your concern first.
11.4 If you live in a US state with a consumer privacy law that applies to us, you have the rights that law provides. We don’t sell personal data or share it for targeted advertising.
12. Children
12.1 Narra is not for children under 13, or under 16 in countries whose law sets 16 as the minimum age for using online services on your own. We don’t knowingly collect personal data from children below that age. If we learn that we have, we will delete it.
12.2 We ask every reader to confirm their age when they create an account. Readers under 18 need the permission of a parent or legal guardian to use Narra. Mature stories are only available to readers aged 16 or over.
12.3 We process readers’ personal data mainly to perform our contract with them and for our legitimate interests, as section 5 explains. Where we rely on consent to process the personal data of a reader under 18, we will seek that consent from their parent or legal guardian, as Nigerian law requires; where the law of another country sets a different age for consent, we will follow it.
12.4 If you believe a child under the minimum age, or a reader under 18 without permission, has given us personal data, please email support@narraread.com and we will delete it.
13. Cookies and similar technologies
13.1 We use a small number of essential cookies: one keeps you signed in, and a security token protects your account from forged requests. They are needed for Narra to work.
13.2 We also use your browser’s storage to save your display settings, and the apps store content on your device, as section 4 explains.
13.3 We don’t use advertising cookies or cookies that track you across other websites.
14. Changes to this policy
14.1 We will update this policy as Narra changes and show the version and effective date at the top. If a change is significant, we will tell you in the app or by email before it takes effect.
15. Contact
Questions or requests about your privacy? Email support@narraread.com.